Terms of Service

Last updated: 2026-04-27

These terms govern your use of this website (the "Site"), operated by Known Click Technologies Private Limited (operating as MiniVelvet). By placing an order or using the Site, you agree to these terms.

Ordering

All orders are subject to product availability and our acceptance. We reserve the right to refuse or cancel any order at our discretion before dispatch.

Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. Prices may change without notice; the price at the time of order confirmation is the price that applies.

Payment

We accept payments via Razorpay (UPI, cards, net banking, wallets) and cash on delivery for eligible pincodes. Payments are processed by Razorpay; we do not store payment instrument details.

Shipping and delivery

See our shipping policy for delivery times, coverage, and charges.

Returns and refunds

See our refund policy for returns and refund timelines.

Governing law and jurisdiction

These terms are governed by the laws of India. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts at Anand, Gujarat.

Dispute resolution

Customers are encouraged to first contact us at [email protected] for any grievance. Unresolved disputes may be referred to mediation at Anand, Gujarat before litigation.